Google Launches New Flight Price Guarantee Tool to Refund the Difference If Prices Drop
Google Flights has unveiled an innovative feature that offers peace of mind to travelers who fear they might not be getting the best deal. The new tool guarantees that travelers will receive a refund if the price of their booked flight drops before take-off. With this update, Google is making its mark as a leader in simplifying travel planning and ensuring that buyers don't experience "buyer's remorse" when booking airline tickets.
The Price Guarantee Feature: How It Works
This feature is part of Google's ongoing effort to ensure customers get the lowest prices. Available as part of a pilot program for select flights, the new price guarantee tool will monitor ticket prices after purchase and refund the difference if prices drop before the journey begins.
Google explained the rationale behind the new feature in a statement: “No one likes to feel buyer's remorse, and that's especially true for a big purchase like plane tickets where the prices change from day to day.”
Travelers using Google Flights to book their tickets can see whether their chosen itinerary is part of the program by looking for flights with a price guarantee badge. These flights are ones that Google is confident won’t drop further in price, but if they do, customers will be reimbursed the difference through Google Pay.
For those who frequently experience frustration after seeing their flight price drop after booking, this new tool provides both security and savings.
Pilot Program Limited to US Departures
While this feature is potentially a game-changer for travelers, it’s important to note that it’s currently limited to itineraries that are part of the "Book on Google" option, which allows users to book directly through Google Flights. Additionally, it is only available for flights departing from the United States.
Google noted in a blog post: “These price guarantees are part of a pilot program available for select Book on Google itineraries departing from the US.”
The tool will also allow users to determine if the price they are being offered for a flight is low, high, or average based on trends for that destination and time. This transparency can make it easier for travelers to decide when to book a ticket and avoid overpaying.
Flexible Date Options for Additional Savings
In addition to offering price guarantees, the tool includes an option for flexible dates, which lets travelers find the cheapest time to fly. This feature is particularly useful for those who can adjust their travel schedules based on ticket prices. By choosing alternative dates, travelers may be able to save even more on their airfare.
For example, setting your departure or return flight one or two days earlier or later could result in significantly lower prices. Google Flights will display a calendar with price ranges so that travelers can easily spot the cheapest options.
Expert Advice: The Best Days to Score Cheap Flights
Beyond Google’s new feature, travel experts have their own strategies for finding the best deals on flights. Gilbert Ott, a frequent flyer and founder of the travel advice website God Save the Points, has shared his insights on the best times to book flights and save money.
Ott advises that while tools like Google’s new feature are helpful, there are two days of the year when flight deals are most abundant—Black Friday and Cyber Monday. According to Ott, these two days are the closest travelers will get to a "magical" opportunity to book the cheapest flights.
“Black Friday and Cyber Monday are the best opportunities of the year to find heavily discounted flights. However, the rest of the year requires a bit more strategy,” said Ott.
He also suggests using flight trackers and setting price alerts to get notified when flight prices drop. “To score the best flight deals, it’s often more about when you want to go than when you want to book, and setting price alerts to see when prices do change,” Ott added.
Travelling During Shoulder Season Can Cut Costs
Another valuable tip from Ott is to book flights during what is known as the "shoulder season." These are the months just outside of peak travel times, such as early spring or late fall, when fewer people are traveling and prices tend to be lower.
“Think about changing your travel plans to shoulder season months when airfare can be 43 percent lower or better,” Ott advised.
By being flexible with travel dates and using Google’s new price-tracking features, travelers can enjoy substantial savings while booking their flights.
The Future of Flight Booking
Google’s new price guarantee tool is part of a broader trend toward greater transparency in travel booking. With the rise of flight comparison sites, online travel agencies, and now this price guarantee feature, travelers have more tools than ever to make sure they’re getting the best deal.
Moreover, with Google Pay being integrated into this refund process, Google Flights is making it easier than ever for travelers to manage their bookings and receive refunds directly.
For those planning future trips, keeping an eye on Google’s flight price guarantee badges can be an effective way to avoid overpaying and ensure that you get the best possible price for your next adventure.
Looking Ahead: Will Google Expand the Program?
While the new feature is currently limited to select flights departing from the US, many are hopeful that Google will expand this program to cover a broader range of destinations and booking options. If the pilot proves successful, it’s likely we’ll see the price guarantee tool available for flights departing from other countries as well.
Until then, US travelers can take advantage of this innovative feature to ensure that they’re getting the best possible deal on their flights.
For frequent travelers, tools like this may make all the difference in planning cost-effective trips. By combining Google’s price guarantee tool with other expert strategies, jetsetters can save money, avoid buyer’s remorse, and feel more confident in their travel plans.
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In an era where flight prices can fluctuate dramatically from day to day, Google’s new feature gives travelers peace of mind and an opportunity to maximise savings. Whether you’re a casual flyer or a frequent traveler, keeping tabs on prices and using tools like price alerts and flexible date options can help ensure that you get the best value for your next trip.
Google’s new tool reflects the company’s ongoing commitment to simplifying the travel booking process and making it easier for travelers to save money on their flights—now with a guarantee that prices won’t drop after booking, or you’ll get your money back.
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